Customer Experience Team Member

Location: Knoxville, TN

Department: Customer Experience

Type: Contracted

Min. Experience: Experienced

Do you enjoy the flexibility of working from home? is a 9+ year old organization that continues to revolutionize the way Americans buy ammo, and we need help further disrupting the industry.  We are seeking a passionate, service-oriented individual for a flexible, independent contractor role as a Customer Experience Team Member.  Please skip over this job posting unless all the following apply to you:

  • You eat, sleep, and breathe service (not average service – instead, think Zappos, Starbucks, & Amazon);
  • You understand that exceptional user experiences must be created in every single interaction with a customer; and
  • You recognize that a consistently exceptional user experience is a valuable contribution to the value of a brand.

The perfect fit for this role is someone who has experience with firearms and ammunition, and who is passionate about using his or her knowledge to serve fellow shooters looking for the right buy.  But don’t worry if you don’t have much experience with firearms and ammunition; you can still thrive in this role if you have all the right stuff on the service side.

As an independent contractor, this role comes with extreme flexibility.  You would be able to schedule your own hours and work from wherever you choose, although we prefer applicants located in our home state of Tennessee.  Compensation starts at $11-$13 per hour based on knowledge and experience. 

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Do you have a background in firearms/shooting? Please explain. Also, what firearms do you currently own?*
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